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95% or more of login requests render a page successfully

95% or more of authentication requests are processed successfully

95% or more of conversation list pages are rendered successfully

95% or more of contact list pages are rendered successfully

95% or more of conversation transfer/assignment requests are processed successfully

95% or more of requests to send messages from Sales App are successfully delivered to Meta, in 300 seconds or less.

95% or more of requests to send audio messages from Sales App are successfully delivered to Meta, in 300 seconds or less.

95% or more of requests to send document messages from Sales App are successfully delivered to Meta, in 300 seconds or less.

95% or more of requests to send image messages from Sales App are successfully delivered to Meta, in 300 seconds or less.

95% or more of requests to send location messages from Sales App are successfully delivered to Meta, in 300 seconds or less.

95% or more of requests to send text messages from Sales App are successfully delivered to Meta, in 300 seconds or less.

95% or more of requests to send video messages from Sales App are successfully delivered to Meta, in 300 seconds or less.

95% or more of login requests render a page successfully

95% or more of authentication requests are processed successfully

95% or more of message template list pages are rendered successfully

95% or more of message template creation pages are rendered successfully

95% or more of message template creation requests are processed successfully

95% or more of the metrics page are rendered successfully

99% or more of requests HubSpot makes to Treble are processed without a server error

99% or more of messages sent manually from HubSpot are accepted by Meta in 1 minute or less

99% or more of messages sent by HubSpot workflows are accepted by Meta in 1 minute or less

99% or more of HubSpot contact changes finish processing within 1 minute of starting

99% or more of requests sent to HubSpot by campaign deployments are processed in 5 minutes or less, retries included

99% or more of requests Treble sends to HubSpot succeed, retries included