Incidents and maintenance reported on status page for Treble.ai https://status.treble.ai/en https://d1lppblt9t2x15.cloudfront.net/logos/8498ff157da61b8fe9173d850358b011.svg https://status.treble.ai/en en https://status.treble.ai/en/incident/1083339 Wed, 07 Oct 2026 00:10:00 -0000 https://status.treble.ai/en/incident/1083339#de2f5669764c0635a2795767382290fb5791fb972e09bc5da2cf7e4c8bf7ccbe Incident Our hosting provider has resolved the issue on their network by rerouting around affected blocks. Our system is now operating normally. We apologize for the disruption. https://status.treble.ai/en/incident/1083339 Tue, 06 Oct 2026 19:43:00 -0000 https://status.treble.ai/en/incident/1083339#bfedd701731baca38e503e63822ad93eddc6dc42e0dff909b5c292baaaf5b384 Incident We have implemented a workaround for connectivity issues affecting Claro customers in Colombia. Applications should become responsive again after DNS addresses refresh locally. Affected customers may force a DNS refresh by disconnecting from all networks and re-connecting before attempting to load either https://sales.treble.ai or https://app.treble.ai https://status.treble.ai/en/incident/1083339 Tue, 06 Oct 2026 18:19:00 -0000 https://status.treble.ai/en/incident/1083339#dd3e78bf992f580eb1094e8cbbf98cfde7ca75a972ef4333b22f16f26fb1c288 Incident Some users in Colombia have had intermittent trouble loading Treble (`app.treble.ai` and `sales.treble.ai`). The cause is in the network path between some Colombian internet providers and our hosting provider, which has confirmed the issue and is investigating. Our core systems are running normally. We're sorry for the disruption and will share another update soon. https://status.treble.ai/en/incident/1083339 Tue, 06 Oct 2026 18:00:00 -0000 https://status.treble.ai/en/incident/1083339#986ffea4b1e9a1d9e6d073b4416ee3408feae855a07b3fff0852860fd7fd0b59 Incident The sales app might present some instability while interacting with it. Our team is investigating the issue https://status.treble.ai/en/incident/1076594 Mon, 28 Sep 2026 20:21:00 -0000 https://status.treble.ai/en/incident/1076594#a868e6bf0f733f9bbaeb6a4454c78eb8956107f48abef40b6cd266ad48524c23 Incident HubSpot events are now being processed without delays, and variable updates are up to date. https://status.treble.ai/en/incident/1076594 Mon, 28 Sep 2026 19:50:00 -0000 https://status.treble.ai/en/incident/1076594#c588288e6925c53b96e1a56a90f4d8861c3a7b9825cbd5d37af73e73ef3269cf Incident We're experiencing delays processing HubSpot events, so variable updates may take longer than usual. The team is working on a fix. https://status.treble.ai/en/incident/1056964 Tue, 08 Sep 2026 18:14:00 -0000 https://status.treble.ai/en/incident/1056964#7c7ceaeac046bc56a827f880457198bd5d3167164b2f20b1d656eb9be89a1e7f Incident Fixes have been deployed, and monitoring confirms operation is back to normal. Thank you for your understanding. https://status.treble.ai/en/incident/1056964 Tue, 08 Sep 2026 17:51:00 -0000 https://status.treble.ai/en/incident/1056964#854eafc10a437942678b2f806f8fc2bf04612f0e563b9725d0eb1ae4d819bb0a Incident We are starting to see improements to the sending of messages. Will continue to monitor. https://status.treble.ai/en/incident/1056964 Tue, 08 Sep 2026 15:45:00 -0000 https://status.treble.ai/en/incident/1056964#f3d733bdf90abad72bee86c1bf08ab776adc25680135d65e61a0977d66513cb4 Incident The team has identified the root cause and is deploying a fix. https://status.treble.ai/en/incident/1056964 Tue, 08 Sep 2026 15:36:00 -0000 https://status.treble.ai/en/incident/1056964#a471c90f386ff8bc2eb3752f6dd080db66c7818b0c27556c041afad25d65d5a8 Incident The Sales app is currently experiencing problems sending messages. The team is working on a fix. https://status.treble.ai/en/incident/1038070 Fri, 28 Aug 2026 19:44:00 -0000 https://status.treble.ai/en/incident/1038070#5995c96f1bfeeb95cb8bfb854cdf1c0273eca1c7e7ff0f392d1f513e604711d6 Incident Inbound and outbound messaging is now processing in a timely fashion. We're continuing the investigation and reaching out to impacted customers. https://status.treble.ai/en/incident/1038070 Fri, 28 Aug 2026 19:31:00 -0000 https://status.treble.ai/en/incident/1038070#0b31bca8a46d0260534a9cbed77ecf33d38053a4a3c18ec76ab620696ab5a615 Incident The delays in message processing are affecting only a small subset of customers. We're working towards limiting impact to additional customers and scaling up to process delayed messages as soon as possible. https://status.treble.ai/en/incident/1038070 Fri, 28 Aug 2026 19:17:00 -0000 https://status.treble.ai/en/incident/1038070#b4a648098d548feb125c4b60c89e7e8cfd587decdfdb89acf90d25aa4ae5d379 Incident We've identified a small percentage of messages, both inbound and outbound delayed by 5 minutes and are actively investigating the cause. https://status.treble.ai/en/incident/1033074 Tue, 25 Aug 2026 21:33:00 -0000 https://status.treble.ai/en/incident/1033074#f579a4d25cb134dc3a22ea9ee35732283cdc6189a71183a5fcff6219d53ae2c6 Incident Messages are now being processed without delays. Our team will be reviewing the underlying cause and address them to prevent future delays. https://status.treble.ai/en/incident/1033074 Tue, 25 Aug 2026 21:22:00 -0000 https://status.treble.ai/en/incident/1033074#098c6dadd5e76a725c7dc5fe3382efd083aab02f59a84963f765c5cfc91a1241 Incident Our team has addressed the underlying cause of delayed inbound messages and our system has worked through the backlog. https://status.treble.ai/en/incident/1033074 Tue, 25 Aug 2026 21:08:00 -0000 https://status.treble.ai/en/incident/1033074#e368856b05cbb86fff804a763123417f76c69553d47d4bfed3345f129450b4b1 Incident We have identified the source of the delays and have implemented a fix that is working through the delayed messages. https://status.treble.ai/en/incident/1033074 Tue, 25 Aug 2026 20:29:00 -0000 https://status.treble.ai/en/incident/1033074#dc82454ef8d94c4cd9a28d4a698e821a608ef24c6ba34057a71bde8b12276c72 Incident We've detected an issue with delays in the processing of inbound messages of up to 15 minutes. Our team is working to identify the causes and provide a fix ASAP. https://status.treble.ai/en/incident/1021705 Wed, 19 Aug 2026 19:09:00 -0000 https://status.treble.ai/en/incident/1021705#85e2459042892452bc53c9fa079adde985cdf95d8a709ec8cff07b68b3e2f25f Incident Messaging delivering back to normal https://status.treble.ai/en/incident/1021705 Wed, 19 Aug 2026 18:27:00 -0000 https://status.treble.ai/en/incident/1021705#117cf36e2798173250ffdbbd502ca6c063f42a2dcc7a1c6e0b982c06fc769fdb Incident Messages may be delivered with delay due to high load. The team is investigating. https://status.treble.ai/en/incident/1021514 Wed, 19 Aug 2026 15:44:00 -0000 https://status.treble.ai/en/incident/1021514#3a9d2dadf399a73debc0fb312ad794a32869884db487192bc662bfd4537d4c72 Incident The sales app is back to normal. https://status.treble.ai/en/incident/1021514 Wed, 19 Aug 2026 15:34:00 -0000 https://status.treble.ai/en/incident/1021514#47dae929dd522fc87fed7508e14f8b698e92fe0b5e9e9b1084148b8b9116786e Incident The sales app might present some instability while interacting with it. Our team is investigating the issue