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Resolved

Ongoing Inbound Messaging Incident

Nov 5, 2026 at 4:05pm UTC
Affected services
Inbound messages reach Sales

Resolved
Nov 5, 2026 at 4:27pm UTC

The system is recovering. We will continue monitoring.

Updated
Nov 5, 2026 at 4:16pm UTC

We have deployed the fix and monitoring for recovery. Thanks for your understanding

Created
Nov 5, 2026 at 4:05pm UTC

Inbound messages are not arriving to the platform.

We have identified the issue and working on deploying a fix.